Privacy Policy
Effective date: June 22, 2026
Spiral to Anchor ("Spiral to Anchor," "we," "us," or "our") respects your privacy and your child's privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. It applies to our website, our online tools and resources, our coaching and membership services, and our communications with you.
Spiral to Anchor is based in the United States, and our website and services are intended primarily for users in the United States. Please read this policy alongside our Disclaimer and Terms of Use. By using our website and services, you agree to the practices described here.
A note before you start
The families we work with are often in stressful and sensitive situations. We ask you to share only the information we need in order to help you. Please do not send detailed legal allegations, court documents, or sensitive custody details through our website forms or by email. Spiral to Anchor is not a therapy, medical, or legal service, and our communications are private but are not legally privileged or confidential in the way that communications with a licensed therapist or attorney are.
Information we collect
Information you give us directly. This includes information you provide when you fill out our contact form, request a resource or a consult, sign up for our email list, create an account for a course or membership, purchase a product or service, or otherwise communicate with us. Depending on what you do, this may include your name, email address, phone number, the content of your messages, the type of support you are looking for, and account or profile details.
Information from purchases. When you buy a product, course, or service, payment is handled by a third-party payment processor. We do not collect or store your full payment card details on our own systems. The payment processor handles that information under its own privacy and security practices.
Information from interactive tools. Some of our tools, such as self-assessments and check-ins, ask you questions and generate a personalized result. Where a tool runs in your browser and does not send your answers to us, we do not receive or store those answers. Where a tool does collect information, such as an email address to send you your result, we treat that information as described in this policy.
Information collected automatically. Like most websites, we and our service providers may automatically collect certain technical information when you visit, such as your IP address, browser type, device information, pages viewed, and how you arrived at and moved through our site. We collect this through cookies and similar technologies. See "Cookies and tracking" below.
Information from social media and messaging. If you interact with us on social media, for example by commenting on a post that triggers an automated reply, we and the tools we use may receive information you have made available through that platform, such as your username and the content of your interaction, so that we can respond and, if you choose, send you what you asked for.
How we use your information
We use the information we collect to:
- Respond to your questions and requests.
- Provide and improve our coaching, courses, memberships, products, and resources.
- Deliver the resources, results, and content you request.
- Send you emails and updates you have signed up to receive.
- Process payments and manage your account.
- Operate, maintain, secure, and improve our website and services.
- Comply with the law and protect the safety, rights, and property of our users, the public, and Spiral to Anchor.
How we share your information
We do not sell your personal information. We share it only in these limited ways:
With service providers. We use trusted third-party companies to run our business, such as website hosting, email delivery and marketing, course and membership hosting, payment processing, social media automation, and website analytics. These providers may access your information only to perform services for us, and they are expected to protect it.
For legal and safety reasons. We may disclose information if we believe in good faith that it is necessary to comply with the law, respond to a valid legal request, enforce our terms, or protect the safety, rights, or property of any person.
In a business transfer. If Spiral to Anchor is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction. If your information becomes subject to a different privacy policy, we will let you know.
Cookies and tracking
Cookies are small files stored on your device that help a website function and help us understand how visitors use it. We use cookies and similar technologies for purposes such as keeping the site working properly, remembering your preferences, and measuring site traffic. You can usually control cookies through your browser settings. Turning off some cookies may affect how the site works for you.
Email and communications
If you sign up for our email list, we will send you the updates and content you asked for. Every marketing email includes a way to unsubscribe, and you can opt out at any time. We may still send you necessary messages related to a purchase or your account.
Children's privacy
Our website and services are intended for adults, primarily parents and the professionals who support them. They are not directed to children, and we do not knowingly collect personal information from children under 13. Some of our content and products are designed to be used by children under the guidance of a parent or caregiver, but they are purchased and managed by adults, and we do not ask children to provide personal information to us. If you believe a child has provided us with personal information without appropriate consent, please contact us and we will work to address it.
Data retention
We keep your information for as long as we need it to provide our services, communicate with you, and meet our legal, accounting, and business obligations. When we no longer need it, we take steps to delete it or to remove information that identifies you.
Data security
We take reasonable steps to protect your information using appropriate technical and organizational measures. No website or method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to safeguard the information you share with us.
Your rights and choices
You can:
- Ask what personal information we hold about you.
- Ask us to correct information that is wrong.
- Ask us to delete your information, subject to any legal reasons we may need to keep it.
- Unsubscribe from marketing emails at any time.
Depending on where you live, you may have additional privacy rights under local law, including the right to access, delete, or limit the use of your personal information. To make any request, contact us using the details below. We will respond as required by applicable law, and we will not treat you unfairly for exercising your rights.
Third-party links
Our website may link to other websites and services that we do not control. This policy does not cover their practices. We encourage you to read the privacy policy of any site you visit.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page, and significant changes will be posted here. Your continued use of our website and services after an update means that you accept the revised policy.
Contact us
If you have questions about this Privacy Policy or about how we handle your information, contact us at:
Spiral to Anchor
info@spiraltoanchor.com