Terms and Conditions

Effective date: June 22, 2026

Welcome to Spiral to Anchor. These Terms and Conditions ("Terms") are an agreement between you and Spiral to Anchor ("Spiral to Anchor," "we," "us," or "our"). They govern your use of our website, our products, our coaching and membership services, and our resources (together, the "Services").

Please read these Terms together with our Disclaimer and our Privacy Policy. By using our website or our Services, you agree to these Terms. If you do not agree, please do not use the Services.

Who can use the Services

You must be at least 18 years old and able to enter into a binding agreement in order to purchase products, book services, or create an account. Our Services are intended for adults, primarily parents and the professionals who support them. They are not directed to children. Some products are made for children to use under the guidance of a parent or caregiver, but they are purchased and managed by an adult.

What we provide

Spiral to Anchor provides education, coaching, digital resources, and related products for families in high-conflict co-parenting situations and the professionals who support them. Our Services are not therapy, occupational therapy, medical care, mental health treatment, or legal advice, and they do not replace working with a licensed professional. Please see our Disclaimer for the full scope of what we do and do not provide. Results and experiences vary, and we do not guarantee any particular outcome.

Your account

If you create an account, you agree to provide accurate information and to keep it up to date. You are responsible for keeping your login details secure and for all activity that happens under your account. Please tell us right away if you believe your account has been used without your permission. We may suspend or close an account that violates these Terms.

Pricing and payment

Prices for our products and services are shown at the point of purchase and may change over time. When you make a purchase, you authorize us and our payment processor to charge your chosen payment method for the total shown, including any applicable taxes. Payments are handled by a third-party payment processor, and your payment is also subject to that processor's terms.

Memberships and subscriptions

Some Services, such as our membership and community, are offered on a recurring subscription. When you start a subscription, you agree that it will renew automatically at the end of each billing period, at the then-current price, until you cancel. You can cancel at any time, and your cancellation will stop future renewals. If a free trial is offered, you may cancel before the trial ends to avoid being charged. We handle your billing information as described in our Privacy Policy.

Refunds and cancellations

Digital products and downloads are delivered immediately and cannot be returned. For that reason, all sales of digital products and downloads are final and non-refundable once you have accessed or downloaded them, except where a refund is required by law.

For coaching sessions, you may reschedule or cancel with at least 24 hours' notice. Sessions canceled with less than 24 hours' notice, or missed without notice, may be charged in full.

For memberships and subscriptions, you can cancel at any time, and your cancellation stops future billing. Canceling does not refund the current billing period unless a refund is required by law.

Coaching services

Coaching is structured education and support. It is private, but it is not therapy, medical care, or legal advice, and it does not create a therapist-client or attorney-client relationship. We cannot guarantee any particular result. You are responsible for the decisions you make about your family, and you are encouraged to consult licensed professionals for clinical, medical, and legal matters specific to your situation.

Digital products and license to use

When you buy a digital product, we give you a limited, personal, non-transferable license to use it for your own personal use. Professional and therapist materials include a single-practice license, which means you may use them with your own clients in your own practice. You may not copy, share, resell, sublicense, publish, or distribute our products, and you may not use them to create a competing product. All rights we do not expressly grant to you are reserved.

Our intellectual property

All content and materials that are part of the Services, including text, graphics, frameworks, worksheets, books, logos, and the names Spiral to Anchor, the S.P.I.R.A.L. framework, and Arlo's Tale of Two Islands, are owned by Spiral to Anchor or its licensors and are protected by intellectual property laws. Your use of the Services does not give you any ownership of this content. You may not use our names, logos, or branding without our written permission.

Community and acceptable use

If you take part in our community, you agree to treat other members with respect and to keep what other members share private. The community is moderated, and it is not therapy and does not offer legal privilege or guaranteed confidentiality. Please keep identifying legal details, court documents, and sensitive custody information out of the community space.

When using any part of the Services, you agree not to break the law, harass or harm others, post content that is abusive or infringing, attempt to gain unauthorized access to our systems, copy or scrape our content, interfere with the operation of the Services, or use the Services in any way we have not authorized. We may remove content or suspend access for anyone who violates these Terms.

Content you submit

If you submit content to us or post it in our community, you keep your ownership of it, and you give us permission to use, display, and store that content as needed to operate the Services. You are responsible for the content you submit, and you confirm that you have the right to share it. We may remove content at our discretion.

Third-party services and links

Our Services may include or link to products and websites we do not control, such as our payment processor, our course and membership platform, and other tools. We are not responsible for the content, products, or practices of those third parties, and your use of them is subject to their own terms.

Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent allowed by law, we disclaim all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.

If you or your child are in immediate danger, call 911. If you need to talk with someone right now, call or text 988 to reach the Suicide and Crisis Lifeline, available any time, day or night.

Limitation of liability

To the fullest extent allowed by law, Spiral to Anchor and the people who work with it will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of the Services. To the fullest extent allowed by law, our total liability for any claim relating to the Services will not exceed the amount you paid us for the product or service that gave rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Spiral to Anchor from any claims, losses, damages, and expenses, including reasonable attorneys' fees, that arise out of your misuse of the Services, your violation of these Terms, or your violation of the rights of any other person.

Changes to the Services and these Terms

We may change, add, or remove parts of the Services, and we may update these Terms from time to time. When we update these Terms, we will change the effective date at the top of this page, and significant changes will be posted here. Your continued use of the Services after an update means that you accept the revised Terms.

Suspension and termination

We may suspend or end your access to the Services at any time if you violate these Terms, or if we need to for legal, security, or operational reasons. Sections of these Terms that by their nature should continue after termination, such as the sections on intellectual property, disclaimers, limitation of liability, and indemnification, will continue to apply.

Governing law

These Terms are governed by the laws of the State of Oregon, without regard to its conflict of laws rules. Any dispute relating to these Terms or the Services will be handled in the state or federal courts located in Oregon, and you agree to that jurisdiction, unless applicable law gives you the right to bring a claim elsewhere.

General

These Terms, together with our Disclaimer and Privacy Policy, are the entire agreement between you and Spiral to Anchor regarding the Services. If any part of these Terms is found to be unenforceable, the rest will remain in effect. Our failure to enforce any part of these Terms is not a waiver of our right to do so later. You may not transfer your rights under these Terms without our consent, and nothing in these Terms creates a partnership, agency, or employment relationship between us.

Contact us

If you have questions about these Terms, contact us at:

Spiral to Anchor
info@spiraltoanchor.com